Governance

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6 min read

The board’s job is not to be right

Boards that measure themselves on correct calls end up making fewer calls. The job is to make the organisation harder to break.

Portrait of Eleanor Hallam

Eleanor Hallam

Founding Partner

Arched cloister walk in warm afternoon light

There is a particular silence that follows a bad outcome in a boardroom. It is the sound of directors privately recalculating whether they were for or against the decision, and preparing to have always been against it. The instinct is human. It is also the enemy of good governance.

Outcomes are a poor teacher

A board that judges itself on whether calls turned out well will, over time, make fewer calls. Deferral has no failure signature — nobody is ever blamed for commissioning further analysis. But at board level, postponement is a decision, usually the largest one on the table, taken without ever being examined.

Judge the decision, not the dice

The boards we admire keep a decision log: what was decided, what was believed at the time, and what would have changed the call. Reviewing it annually is uncomfortable and clarifying in equal measure. The question is never who was right. It is whether the process would survive being wrong.

Portrait of Eleanor Hallam

Written by

Eleanor Hallam

Founding Partner

Eleanor founded Hallam in 2008 after twelve years in corporate strategy. She works mainly with boards on questions of direction, succession, and when not to grow.

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